oky bet Privacy Policy

1 Introduction

oky bet ("we," "us," or "our") is committed to protecting the privacy and personal data of every player who uses the oky bet platform at okybet.org. This Privacy Policy describes how oky bet collects, uses, stores, shares, and protects your personal information when you access or use our website, games, and related services (collectively, the "Platform").

This Privacy Policy applies to all registered players, visitors, and any other individuals whose personal data oky bet processes in connection with the Platform. It should be read together with the oky bet Terms & Conditions, which govern your use of the Platform.

By registering for an oky bet account or continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein.

2 Data Controller

oky bet is the data controller responsible for the personal data collected through the Platform. As data controller, oky bet determines the purposes and means of processing your personal data and is accountable for ensuring that such processing complies with the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations.

If you have any questions about how oky bet handles your personal data, or if you wish to exercise any of your data subject rights, you may contact our Data Protection Officer at: [email protected]

3 Personal Data We Collect

oky bet collects the following categories of personal data from players and Platform visitors:

• Identity Data: Full legal name, date of birth, nationality, and government-issued identification document details (e.g., driver's licence number, passport number, PhilSys National ID number).
• Contact Data: Email address, mobile phone number, and residential address (including city, province, and postal code).
• Financial Data: GCash account details, PayMaya account details, bank account information (account name and number), and transaction history on the Platform.
• Account Data: Username, encrypted password, account preferences, responsible gaming settings, and communication preferences.
• Gaming Activity Data: Game history, bet amounts, win/loss records, session duration, and bonus usage.
• Technical Data: IP address, device type, operating system, browser type and version, time zone, and cookies or similar tracking identifiers.
• Communications Data: Records of your communications with oky bet customer support, including live chat transcripts and email correspondence.
• KYC Documentation: Copies of identity documents, proof of address documents, and source of funds documentation submitted during the verification process.

4 How We Collect Your Data

oky bet collects personal data through the following means:

• Direct Collection: Information you provide when registering for an oky bet account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated Collection: Technical data collected automatically when you access the Platform, including through cookies, web beacons, and server logs. See Section 8 for more information on cookies.
• Third-Party Sources: Identity verification data from KYC service providers; fraud prevention data from anti-fraud and AML screening services; payment data from GCash, PayMaya, and banking partners in connection with your transactions.
• Regulatory Sources: Information received from PAGCOR or other competent Philippine authorities in connection with our regulatory compliance obligations.

5 How We Use Your Personal Data

oky bet uses your personal data for the following purposes:

• Account Management: To create, maintain, and administer your oky bet account, including processing your registration and verifying your identity.
• Service Delivery: To provide you with access to games, process bets and payouts, and deliver the features and functionality of the Platform.
• Financial Transactions: To process deposits and withdrawals, verify payment details, and maintain accurate financial records.
• Regulatory Compliance: To comply with PAGCOR licensing requirements, anti-money laundering (AML) obligations under the Anti-Money Laundering Act (AMLA), and other applicable Philippine laws and regulations.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, cheating, money laundering, and other prohibited conduct on the Platform.
• Responsible Gaming: To monitor gaming activity for signs of problem gambling and to administer responsible gaming tools such as deposit limits, cooling-off periods, and self-exclusion.
• Customer Support: To respond to your enquiries, resolve complaints, and provide assistance with your account.
• Marketing Communications: To send you promotional offers, bonus notifications, and news about oky bet — but only where you have provided your consent or where we have a legitimate interest in doing so. You may opt out of marketing communications at any time.
• Platform Improvement: To analyse usage patterns, conduct research, and improve the features, performance, and user experience of the oky bet Platform.

6 Legal Basis for Processing

oky bet processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual Necessity: Processing required to perform our contract with you — i.e., to operate your oky bet account and provide the services you have requested.
• Legal Obligation: Processing required to comply with applicable Philippine laws and regulations, including PAGCOR licensing conditions, AML obligations under the AMLA, and the Data Privacy Act of 2012.
• Legitimate Interests: Processing necessary for oky bet's legitimate business interests, including fraud prevention, platform security, and improving our services — provided such interests are not overridden by your rights and interests.
• Consent: Where we rely on your consent as the legal basis for processing — for example, for marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

7 Sharing Your Personal Data

oky bet does not sell, rent, or trade your personal data to third parties. We may share your personal data with the following categories of recipients only where necessary and on a strictly need-to-know basis:

• KYC and Identity Verification Providers: Third-party service providers who assist oky bet in verifying your identity and conducting AML screening as required by PAGCOR and Philippine law.
• Payment Service Providers: GCash, PayMaya, and banking partners (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank) to the extent necessary to process your deposits and withdrawals.
• Fraud Prevention and Security Services: Specialist providers who assist oky bet in detecting and preventing fraud, cheating, and other prohibited conduct.
• IT and Platform Service Providers: Cloud hosting, data storage, and technical infrastructure providers who process data on oky bet's behalf under strict data processing agreements.
• Regulatory and Law Enforcement Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine authorities where disclosure is required by law or court order.
• Professional Advisers: Lawyers, auditors, and accountants where necessary for the conduct of oky bet's business, subject to professional confidentiality obligations.

8 Cookies and Tracking Technologies

oky bet uses cookies and similar tracking technologies to operate and improve the Platform. A cookie is a small text file placed on your device when you visit a website. oky bet uses the following types of cookies:

• Strictly Necessary Cookies: Essential for the Platform to function. These cookies enable core features such as account login, session management, and security. They cannot be disabled without affecting Platform functionality.
• Performance and Analytics Cookies: These cookies collect anonymised information about how visitors use the Platform — such as which pages are visited most frequently — to help oky bet improve the user experience.
• Functionality Cookies: These cookies remember your preferences and settings (such as language and responsible gaming limits) to provide a more personalised experience.
• Marketing Cookies: Used to deliver relevant promotional content to you based on your interests and gaming activity. These cookies are only placed with your consent.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the oky bet Platform. For strictly necessary cookies, no consent is required as they are essential to the operation of the service.

9 Data Retention

oky bet retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

The following retention periods apply as a general guide:

• Account and Identity Data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with PAGCOR requirements and AML obligations under Philippine law.
• Financial Transaction Records: Retained for a minimum of five (5) years from the date of the transaction, as required by the AMLA and PAGCOR regulations.
• KYC Documentation: Retained for a minimum of five (5) years following account closure or the completion of the relevant transaction, whichever is later.
• Customer Support Communications: Retained for three (3) years from the date of the communication, unless a longer period is required for the resolution of a dispute or legal proceedings.
• Marketing Preferences: Retained until you withdraw your consent or opt out of marketing communications.

Upon expiry of the applicable retention period, oky bet will securely delete or anonymise your personal data in accordance with our data disposal procedures.

10 Your Data Subject Rights

Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by oky bet:

• Right to be Informed: The right to be informed of how your personal data is being collected and processed — which is the purpose of this Privacy Policy.
• Right of Access: The right to request a copy of the personal data oky bet holds about you, together with information about how it is being processed.
• Right to Rectification: The right to request correction of any inaccurate or incomplete personal data oky bet holds about you.
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to oky bet's legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on oky bet's legitimate interests.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format where technically feasible.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe oky bet has processed your personal data in violation of the Data Privacy Act of 2012.

To exercise any of these rights, please contact oky bet's Data Protection Officer at [email protected]. oky bet will respond to all data subject rights requests within thirty (30) calendar days of receipt, as required by Philippine law. In complex cases, this period may be extended by a further thirty (30) days, in which case oky bet will notify you of the extension and the reasons for it.

11 Data Security

oky bet implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the oky bet Platform;
• Encryption of sensitive data at rest, including financial account details and KYC documentation;
• Role-based access controls ensuring that only authorised personnel with a legitimate business need can access personal data;
• Regular security assessments, penetration testing, and vulnerability scanning of the Platform;
• Comprehensive audit logging of all access to personal data;
• Staff training on data protection obligations and information security best practices.

While oky bet takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, oky bet will notify the National Privacy Commission and affected data subjects in accordance with the requirements of the Data Privacy Act of 2012.

12 Children's Privacy and Age Restriction

The oky bet Platform is strictly intended for adults aged 21 years and above. oky bet does not knowingly collect personal data from individuals under the age of 21. The minimum legal age for casino-style gambling in the Philippines is 21 years, as prescribed by applicable Philippine law and PAGCOR regulations.

oky bet enforces age verification through its KYC process. Any account found to belong to a person under 21 years of age will be immediately closed and any funds held in the account will be returned to the depositing payment method, subject to verification.

If you believe that oky bet has inadvertently collected personal data from a person under the age of 21, please contact us immediately at [email protected] and we will take prompt steps to delete such data.

13 Changes to This Privacy Policy

oky bet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or PAGCOR regulatory requirements. Where changes are material, oky bet will provide reasonable advance notice to registered players via email or a prominent notice on the Platform.

The date of the most recent revision is displayed at the top of this page. Your continued use of the oky bet Platform following the effective date of any amendment constitutes your acknowledgement of the updated Privacy Policy. We encourage you to review this page periodically to stay informed about how oky bet protects your personal data.

14 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or oky bet's handling of your personal data, please contact our Data Protection Officer:

• Email: [email protected]
• Live Chat: Available 24/7 via the oky bet Platform

If you are not satisfied with oky bet's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.